
POLICIES
Delivery Time: If the product's delivery timeframe is not specified on the website, the delivery should occur within a maximum of 14 days from the date of purchase.
Right to Cancel: Our customers have the right to cancel their contract within 7 days for any valid reason. We do not impose penalties for cancellations within this period. To streamline the process, a cancellation form is provided to facilitate order cancellation. Refunds will be processed within 14 days of cancellation.
Card Payment: In cases where a purchase or service has been improperly charged to a payment card, the cardholder is entitled to request immediate charge reversal.
SubstitutionsWhen a purchased product or service is unavailable, and this possibility has been explicitly communicated to the buyer, the CCN Sport may offer a replacement product or service with similar qualities, maintaining or enhancing quality without increasing the price.
Transparent Pricing: The final price of the product or service must be clearly indicated before the transaction is finalized.
Product Damages During Transit: CCN Sport is responsible for any damage to the product during transportation until it reaches the user upon final delivery.
Warranty: A minimum warranty period of three months is provided.